Frequently Asked Questions
Everything you need to know about shopping with Shoptigertree.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, Shoptigertree ships to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How can I contact customer support?
Our customer service team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.